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This topic contains 3 replies, has 2 voices, and was last updated by  robdog 6 years, 1 month ago.

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #5172

    robdog
    Replies: 2
    Topics: 1

    so i tried downloading the october issue i missed it in print and wanted to see if it is worth subscribing to the digital version
    i payed successfully with google wallet. when i try to open the issue it says “you already own this item” with the option of details or ok.
    when i click on details it says “Sorry! The application Google Play Store (process.android.vending) has stopped unexpectedly. Please try again. – Force Close”
    then if i click to try and open it again it says “Can’t purchase on this device. Your device Market version wont support for inApp perches of this magazine. Please try upgrading it.”
    i have reinstalled the windsurf app
    i have checked my other apps and software is all up to date.
    My phone is a Sony Ericsson Xperia Ray, with Android version 2.3.4
    any help on what to do/try?
    I emailed help@magzter.com over a week ago but have had no response.
    cheers
    rob

    #5199

    Dan
    Replies: 14
    Topics: 3

    Hi Rob,

    Sorry to hear that you have experienced difficulties with the  October issue.  I am looking in to this and will get back to you shortly.

    Kind regards,

    Dan

    #5272

    robdog
    Replies: 2
    Topics: 1

    thanks dan,

    got three emails from magzter yesterday appologising and promising an update to the app so you obviously found the right person to give a kick in the ass and take notice of potential customers.

    #5284

    robdog
    Replies: 2
    Topics: 1

    have downloaded the mag now thank you

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